FAQ & TOS

After pre-orders end, we will be proofing the book and having goods printed, manufactured, and delivered to us. Orders will then be shipped out around late July. Please follow our socials for updates.

By buying from our shop, you are agreeing to the following terms of service!

Terms of Service

  • Do not ask for your order to be declared at a lower value at customs. We are not able to do this
  • You will be responsible for paying all customs and duty fees as per you country's laws and regulations for the zine. We will not be able to reimburse these fees, as they are the buyer's responsibility.
  • Please let us know about any potential address changes ahead of time. We will not be able to resend a parcel if it is sent to the wrong address or lost in transit. Addresses are the buyer's responsibility.
  • Please note that PDF's will be sent to the e-mail address you provide at checkout, and will not be sent out until after all physical orders have been shipped out for delivery. If you would like the PDF to be sent to a different email address, please leave a note in the box provided at checkout.
  • In the case where an order is sent back to us for any reason, (it was never picked up, accepted, customs fees never paid for, etc)., the order may be shipped out again but charged an additional shipping fee. An order may be refunded in this case if the buyer no longer wants the items, but the shipping funds previously paid for the items will not be refunded.

FAQ

  • Where are you shipping your products from?

California, USA

  • Is tracking included? How long will they take to arrive once shipped?

All domestic (US) and international orders on our store come with a tracking number. The USPS website states that domestic packages arrive in 1-3 days, while international packages arrive in 7-21 days or more, depending on how long it takes for the package to proceed through customs. Due to COVID-19, it is possible that there may be lengthy delays.

  • Can I change my address?

Yes, but please let us know about any potential address changes ahead of time. We will not be able to resend a parcel if it sent to the wrong address or lost in transit. 

  • Why is international shipping expensive?

There is nothing we can do about the price of international shipping, unfortunately. These prices are already discounted; we have already taken a loss on international shipping and provided a flat rate for international buyers in order to ensure a fair and affordable price to all buyers. 

  • Will the zine sell out?

No, we are following a pre-order model. However, if we receive more orders than we can handle we will have to put a cap on orders. Please keep an eye on our socials for an announcement should this be the case.

  • What if I miss the pre-order period? Will they be sold again?

The leftovers will be sold on our shop after pre-orders are fulfilled. We will not be doing a second run.